Wednesday, December 16, 2009

Newfangled Internet

So, I registered for an online class and I tried to pay for it...turns out I had a parking ticket from the local community college from this fall so there was a hold on my account. I called and got that taken care of and they told me that all was well and I could proceed to paying for the online class (which would be put on hold until I paid for it).

I called the Parking office and took care of the ticket, then I got transferred to the Business Office where they took the hold off. The Business Office tried several times to transfer me to Registration - both the general number and several people's direct line to their desks, but no luck. The Business Office lady could not see that I had registered for the class. I kept telling her that I was registered because how else would the intstructor know my email address, send me the syllabus, send me the first 2 lessons and 2 quizzes? But they can't find it.

I decided I would try to figure it out online, but I have had no luck. I called the direct number to the Non-Credit Community Ed courses but I have not been able to get through.

Computers are only as good as the person using them - either on the front or back end. I'm just smart enough to get myself into trouble - I can figure out some things, but MANY other items are a mystery. This is one of them. I haven't figured out if I will have to drop the class and re-register or is so annoying. And now my class is on hold. So once I figure out how to pay for it, I have to go through the whole thing again to get the classroom access back up and running.

How hard does it have to be people?

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