The irony was that the answer I gave wasn't a "this is the way it is and there's no way to change it" answer. It was an "in order to get what you want, here's what you would need to do. It may not work, but I'm happy to help you try." The person just got exasperated with me and turned on their heel and left.
I'm glad I gave up trying to make other people happy because I suspect I would be miserable right about now if I hadn't. I try to be respectful and kind and patient. Sometimes, that's all I can do for you.